In a world on the move, Continental Research helps travel and related businesses to stay ahead. We talk to travellers, to passengers, to holidaymakers and commuters. We consider their destinations, their journeys, their motivations and their needs.
You will find our interviewers at airports and railway stations, at key tourist sites and at business conventions. In person, online, and by telephone, we apply our experience of the fascinating and diverse travel market to ask incisive questions.
We evaluate responses to the brochures, websites and media campaigns which encourage customers to plan their travel. We consider customer satisfaction with chosen destinations and carriers.
Our annual Holiday Report provides an overview of holidaymakers' future plans and looks at key issues affecting the industry.